You can return the product in the following conditions if it does not fit as you wanted:
• Unworn items must be returned within 14 days of delivery date
• Unworn items must have hygiene sticker in place and all swing tags attached
• Unworn items must be returned in original Ponton Swimwear bag
Before purchasing, please view our size guide and/or email us at office@pontonswimwear.ro with any questions before you purchase to ensure you have the perfect fitting bikinis.
Email us at office@pontonswimwear.ro with your order number to initiate the process.
The shipping cost of returning an item for an exchange are not covered or reimbursed by Ponton Swimwear.
Every product we send out is quality controlled, however, in the unlikely event of a faulty item, please contact us at office@pontonswimwear.ro as soon as possible so we can start the exchange process.
Ponton Swimwear will bear the return shipping costs, so please keep your postage receipt and we will reimburse you if we deem the item to be faulty. If the package does not reach us safely, we will not be able to complete the exchange, so it is recommended to use a tracked method for safe delivery. Once your item is returned to us, has been inspected and if we deem it to be faulty, you will be given a store credit so you can repurchase from our online store.
All colour shades can slightly differ in each production run. We also shoot a lot of our photography on film, therefore lighting may have an effect on the colour(s) in the photos and the fabric colour may appear slightly different in real life.
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